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SUMMARY
I am a conceptual thinker, possessing high work ethic and standards centering on every best practice I encounter. My expertise evolves out of developing efficiency, driving improvements for processes and producing quality on-time deliverables. With over 16 years managing my own Graphic and Web Design business in Texas, my rare quality of organized and analytical thinking blends perfectly with my creative and customer focused personality. I have a positive can do attitude and can work as a team or alone with complete focus and drive.
EDUCATION
Hastings High School – 1989 Crystal Reports/ MS Access – 2003 HTML, CSS & Flash (self taught)
Houston Community College – 2001 Microsoft / Adobe - 1999 Graphic Design (self taught)
.NET programming – 2008 Photography & Videography(self taught)
EXPERIENCE
NTRglobal - Online Marketing Manager
December 2008 — Present
- Blog, Social Media, Banner Ad, Email Campaigns, Microsites and other Lead Generation
Implemented the company's first blog, social community presence on Facebook, YouTube, Kickapps and other other social sites. Created banner ads, custom posters, email campaigns, microsites and other lead generation techniques to increase site traffic and leads. Worked on projects for tradeshow videos and customized flash movies for landing pages. Designed printed product brochures for NTRmeeting, NTRadmin, NTRsupport, NTRsuport Pro. Design and user experience was a core requirement as well as education of the online remote support and connection products that our company offers. I am not responsible for maintaining the public site (www.ntrglobal.com) as this was created and maintained in Spain.
Centex Homes - Web Design & Development
(Public Company; 5001-10,000 employees; CTX; Construction industry)
April 2005 — Present (3 years 9 months)
- SharePoint Administration
Sept 2007 - 2008 - SharePoint Administration 2003 & 2007 MOSS (Standard Client Access License)
After the departure of the existing SharePoint administrator, I took over the SharePoint administration. I began a project to implement a standard look and feel with branding. During the effort, I implemented a corporate taxonomy to help maintain organization and structure without an overwhelming amount of subsites. During this iniative, I worked closely with the communication team, marketing team and the department heads to replace the current intranet with SharePoint. We appointed line of business power users from each department as site owners. I used SharePoint Designer to craft custom masterpages, site themes and CSS layouts. As a team we developed a security structure that made it easy for each department to manage their sites with my support. To help bring this project it's great success, I employed myself in study of SharePoint by visiting Microsoft in Seattle and meeting many of it's core developer and support team, attending the 2007 Microsoft SharePoint Conference, becoming an active member of the Dallas SharePoint users group and attended many vendor workshops. I thoroughly enjoyed working with SharePoint as I immersed myself in education about this revolutionary product. I was the sole SharePoint Administrator for Centex supporting 8,000 employees and over 20 subsites in one company site collection for the entire nation.
- Domain Administration
Sep 2007 - June 2007 - Domain Administration
I led an effort to consolidate all domains that were purchased and maintained by hundreds of employees across the nation. The problem was having multiple owners of multiple domain names made it hard to track, manage and understand the risks and benefits of Centex's domains. This caused a problem because people who registered domains could leave the company with the domain still in their name. If Centex didn't own the domain, we couldn't update the IP or manage the domain because it was registered by an individual. In addition, multiple different domain registrars were employed making it hard to manage. I worked with senior management and marketing directors to institute a new domain policy to ensure that all domain registration went through our group (corporate office) and to ensure we could track and manage all 2,500 + domain names. I created an Access database to track all domains, their status, IP, division and billing. We went through each domain and transferred ownership back to Centex Corporate under one domain administration provider. Once the fix was in place, this helped not only with manageability, domain expirations and swift IP updates, but we could also track ROI through adding code to each domain name for web analytics to measure traffic and have a single point for billing validation. Once this process was established, I was able to hand this off to a fellow employee to maintain the domain databse I created in Access and manage the billing.
- Pubic Website Content Management
April 2005 - Dec 2008 - Domain Administration
I maintained page content for the public website (www.centex.com). Each area in the nation was assigned a web administrator to maintain division content and I was their support person to help each division with questions on code, function and method for maintaining their site specific pages. In addition, I developed and designed custom pages for My New Homes users using Flash, video and interactive elements to help new home owners navigate the use and care of their new home. I maintained corporate pages including executive biographies, flash elements such as maps and advertising and any other needed additions or updates. I was on call from 7AM - 7PM 5 days a week supporting web administrators from the west coast to east coast.
- Web Analytics / Reporting
April 2005 - Dec 2008 - Web Traffic and Lead Reporting
Using Google Analytics to help track traffic and our SQL lead tables, I produced a weekly and monthly web traffic and web lead report for the marketing department. The report included unique visitors, visitor source (ad, microsite, partner site, etc), page visit count, time on page and lead data.
TraceyNolte.com - Owner
(Self-Employed; Myself Only; Information Technology and Services industry)
March 1992 — Present (16 years 4 months)
Web design, graphic art, pc support and all other technical support with a low price and a quick turn around. Consumer product placement, search engine optimization, customized look and feel for each site.
EDS- Southwest Regional Analytics Manager
(Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)
October 1999 — March 2005 (5 years 6 months)
Began as business analyst at the ExxonMobil (mgr=Clark Fasching), was promoted after 5 years to design a billing database for Continental Airlines to help reduce costs for the IT outsourcing bill (mgr=Joe Tran). Next, I was promoted to the Southwest regional reporting team lead for FMC, Huntsman and other clients (mgr=Eva Lozano). Reported contract service level agreements and conducting client performance review meetings daily, weekly, monthly and annually. Next, a PM position for the Marathon Oil client (mgr=Tom Sullivan). I successfully implemented a web application that consumed all server logs, mainframe data and compared them against weekly and monthly service level agreements to display a performance dashboard. Lastly, I accepted a position with Siemens’ Business Services, working directly for the FMC client as a Program Management Office Manager. I was in charge of the inventory personnel, business processes and the Siemens contract service level reporting.
APPLICATIONS
- Adobe Dreamweaver CS3
- Adobe Flash CS3
- Adobe Photoshop CS3
- Adobe Illustrator CS3
- SharePoint Designer
- Google Earth
- Visual Studio
- MS SQL
- MS Access
- MS FrontPage
- MS PowerPoint
- MS Project
- MS Word
- MS Visio
- Notepad for hand coding
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